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Good or evil: Preferred Plus program

Preferred Plus program: New offer for hoteliers. Preferred Plus program didn't start yesterday, yet many hotels in different regions became aware of this program in the last month when started to notify their clients. In brief, what is the offer? Preferred Plus
Rate Comparison A B Test

Rate Comparison: A/B test case study

Rate Comparison A/B test during COVID-19 Mid-April till Mid-May we ran a new Rate Comparison widget A/B test with one of our partners and its clients. In the test, we were studying the effect of the rate comparison on the conversion rate for 50 hotels
Dark Patterns blog image

Dark Patterns VS Conversion Optimization

Dark Patterns VS Conversion Optimization This March California was the first state that officially prohibited using some conversion optimization techniques, known as “dark patterns”. Washington state senators introduced a similar bill earlier in 2021. Does it mean that conversion optimization going to be illegal soon?
Image blog cart recovery

How does Hotel Cart Recovery work?

How does Hotel Cart Recovery work? On average 8 out of 10 travel website visitors start the booking process but don’t finish it (according to the data report by SaleCycle). Yet it doesn’t mean 80% of hotel traffic is lost. With Cart Recovery / Page
Seal of Excellence to received a Seal of Excellence

High award from EU Commission On the 25th of November received a Seal of Excellence by the European Commission. The Seal was granted after a highly competitive evaluation process by an international panel of independent experts.  We presented our project to the сommittee and
COVID 19 recovery hotel trends

COVID-19 recovery trends for hotels

COVID-19 recovery trends for hotels In September 2020, McKinsey & Company published the report “The travel industry turned upside down: Insights, analysis, and actions for travel executives” As the report covers all travel segments, team summarizes some main takeaways for the hotel industry. COVID-19 Booking
Price comparison widget blog

How does Hotel Price Comparison work

How does Hotel Price Comparison work? There are several types of hotel price comparison tools using the same principle - compare accommodation rates within various online channels. The most popular online channels are the hotel website and OTAs (online travel agencies, such as, Expedia,
Predictive Personalization for conversion increase

Can personalization be automated?

Is automated predictive personalization working? Professional Expertise & Algorithms VS Predictive-Personalization Personalizing content (aka Targeted Messages or SMASH) is a way to improve the customer website experience and make it more relevant and, therefore, convincing. There are different approaches to personalization tools on the market.
Conversion techniques

Conversion optimization techniques uses Conversion Optimization Techniques. What hotels can learn from it? This is the last post in this series - let’s summarize what we saw and what will be the main takeaway from the analysis of conversion optimization techniques Previous posts about tricks use