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Seal of Excellence to received a Seal of Excellence

High award from EU Commission On the 25th of November received a Seal of Excellence by the European Commission. The Seal was granted after a highly competitive evaluation process by an international panel of independent experts.  We presented our project to the сommittee and
COVID 19 recovery hotel trends

COVID-19 recovery trends for hotels

COVID-19 recovery trends for hotels In September 2020, McKinsey & Company published the report “The travel industry turned upside down: Insights, analysis, and actions for travel executives” As the report covers all travel segments, team summarizes some main takeaways for the hotel industry. COVID-19 Booking
Price comparison widget

How does Hotel Price Comparison work

How does Hotel Price Comparison work? There are several types of hotel price comparison tools using the same principle - compare accommodation rates within various online channels. The most popular online channels are the hotel website and OTAs (online travel agencies, such as, Expedia,
Predictive Personalization for conversion increase

Can personalization be automated?

Is automated predictive personalization working? Professional Expertise & Algorithms VS Predictive-Personalization Personalizing content (aka Targeted Messages or SMASH) is a way to improve the customer website experience and make it more relevant and, therefore, convincing. There are different approaches to personalization tools on the market.
Conversion techniques

Conversion optimization techniques uses Conversion Optimization Techniques. What hotels can learn from it? This is the last post in this series - let’s summarize what we saw and what will be the main takeaway from the analysis of conversion optimization techniques Previous posts about tricks use
Emotional marketing to increase conversion

Conversion Booster: Emotional marketing

What is Emotional Marketing? Emotional marketing is used by to evoke emotions to increase hotel conversion. Emotions help your visitors to notice, remember, feel connected, and trust. Emotional marketing typically works on specific emotions: like happiness, sadness, anger, or fear, to motivate a guest
Scarcity Effect to increase conversion

Conversion Booster: Scarcity effect

Scarcity effect to increase hotel conversion is based on FOMO - fear of missing out. Limited offers, No rooms left, Sold Out, Only One Room Left - all the triggers use FOMO and influence the visitors' behavior. Likewise, plays very well on a guests’
Social Proof to increase conversion

Conversion Booster: Social Proof

Many others cannot be wrong Why uses Social Proof to increase hotel conversion? By all means, we are social creatures. For this reason, humans pay a great deal of attention to the behavior of other people. Consequently, social proof tactics work so well to
Directing Visitors to increase conversion

Conversion Booster: Directing Visitors

Direct visitors toward the hotel booking Directing guests from one step to the other, tunneling guests' experience towards the hotel booking, helps hotels and OTAs to increase the final conversion rate. Indeed is great at directing visitors throughout the booking process. To illustrate how
Adding Value to increase conversion

Conversion Booster: Adding Value

Increase conversion by Offering more for less Adding value and highlighting it to the visitor is a great way to increase the hotel conversion rate. I’ve been using for more than a decade, booking hotels every now and then. I have my Genius Level